What Resilience really means at work

Build resilient people. Build resilient organisations.

Resilience is no longer a “nice to have”: it’s a core capability for thriving in uncertainty, navigating complexity, and sustaining wellbeing. Our research shows that resilient individuals don’t simply bounce back — they adapt, learn, and lead with clarity even under pressure.

This page brings together our complete body of work on resilience: the science, the models, the tools, and the evidence of impact. Everything is grounded in rigorous research and designed to help organisations create environments where people can perform at their best.

The Neuroscience of Resilience

When cortisol stays high for too long, the brain can shift into a heightened state of alertness. The amygdala becomes more reactive, scanning for risk and pulling attention toward anything that feels even slightly uncertain. A neutral message, a tight deadline or an offhand remark can feel far more threatening than it is.

At the same time, elevated stress is described as reducing the effectiveness of the prefrontal cortex. This is the region that helps with steady thinking, emotional regulation and perspective. When it is under strain, it becomes harder to stay calm, weigh situations clearly or keep small issues in proportion. Black and white thinking and rapid emotional swings can feel more common.

High cortisol can also disrupt the natural rise and fall of sleep-related hormones. If levels remain elevated late in the day, melatonin may be suppressed, making it harder to fall asleep or stay asleep. Poor rest then feeds back into greater sensitivity and lower resilience.

Together, these patterns can make people feel tense, less clear headed and quicker to react on instinct rather than intention. Practices that support the parasympathetic nervous system can be helpful for restoring balance and rebuilding resilience.

The amygdala on alert

BeTalent Research

Everything we do is anchored in science.

The 4 Pillars of Resilience


Herbert Freudenberger and Gail North’s 12-stage burnout model illustrates a common pattern: starting with a drive to prove yourself and difficulty switching off, then neglecting basic needs, withdrawing, becoming cynical, and if unaddressed, sliding towards exhaustion and depression.

People don’t always move step by step, but spotting these signs early helps you act sooner. The BeTalent Resilience Questionnaire supports this by revealing your personal resilience strengths and risks and giving practical strategies to manage pressure and recover before burnout takes hold.

According to our research, resilience is fuelled by four pillars that work together.

In our programmes, we touch all four, and the BeTalent Resilience Questionnaire focuses on personal attributes because they’re the part individuals can most actively develop.

This awareness brings understanding of what helps us thrive and what can trip us up. BeTalent Resilience then points you to practical shifts you can make (and sustain) to protect wellbeing and perform well under pressure.

  • Research

    Discover our research on the impact of resilience in Leadership

  • Example reports

    Our BeTalent Resilience tools provide insight to help you understand your team’s risks and strenths.

  • Case studies

    Discover how our resilience tool has helped organisations like yours navigate uncertainty.

Practical Tools & Outputs

sample/dummy reports

how it works - actual logistics of it

how to deploy

Real-World Impact

client testimonials

case studies

Thought Leadership Library

Our own publications (white papers, Leading with Perspective)

External publications (ADM, HR Director, etc.)

Relevant podcast episodes